Data Protection & Security

Privacy Policy

Your trust is our most treasured heirloom. This Privacy Policy details how Anayas collects, protects, and handles your information when you visit or shop on anayasjewels.com.

Last Updated: October 2026 • Effective immediately across all Anayas digital storefronts.

Zero Card Storage

All payment credentials are processed directly by RBI-licensed, PCI-DSS Level 1 Razorpay. We never store bank or card numbers.

No Third-Party Sale

We never sell, rent, or lease your private contact info, address, or purchase history to marketing brokers.

Encrypted Storage

Encrypted SSL communication throughout browse, cart, and checkout sessions.

1. Information We Collect

When you purchase or browse on our site, we collect minimal information necessary to deliver your pieces safely:

  • Contact Information: Full name, telephone/mobile number, and email address.
  • Shipping & Billing Details: Street address, city, state, and pin code for parcel delivery.
  • Order History: Pieces purchased, order numbers, amounts paid, and delivery status.
  • Technical Metadata: IP address, browser type, and device details for fraud prevention and performance optimization.

2. How We Use Your Information

Your data is utilized solely for lawful commercial and fulfillment purposes:

  • Processing, verifying, and dispatching your jewellery orders.
  • Delivering automated transactional emails (order confirmations, dispatch notices, tracking waybills).
  • Customer care and inquiries via WhatsApp, email, or telephone.
  • Fraud detection, payment risk analysis, and prevention of unauthorized transactions.

3. Payment Security & Razorpay Integration

Anayas partners with Razorpay Software Private Limited for payment gateway processing. When you choose to pay via UPI, Credit Card, Debit Card, or Net Banking:

  • Your card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) encryption.
  • All payment transactions are encrypted using end-to-end 256-bit SSL protocols.
  • Anayas Jewels never sees, accesses, or records your credit/debit card number, CVV, or banking passwords.

4. Logistics Partners & Disclosure

We share your name, telephone, and shipping address only with verified third-party courier services (BlueDart Express, Delhivery, DTDC) exclusively to fulfill transit and doorstep delivery.

5. Your Rights & Data Grievance Officer

Under the Information Technology Act, 2000 and Rules thereunder, you have the right to request access to, correction of, or deletion of your personal data stored on our systems.

For any privacy-related queries or requests, please contact:

• Grievance Contact: Anayas Customer Care

• Email: anayasjewels9@gmail.com

• Phone: +91 98930 20204

• Address: Indore, Madhya Pradesh, India